PRIVACY POLICY
Footlux.com guarantees the security of all the data provided by its online visitors in accordance with the provisions set at the Spanish Organic Law 15/1999 of 13th December on Personal Data Protection. We respect the privacy rights of our online visitors and protect the information they provide. As part of our commitment to your privacy rights and security, our website has been certified by Startfield Secure.
SSL Certificate
Footlux.com collects and processes your personal data only for the following purposes:
- When you register at Footlux.com, we need to hold personal information including your name, e-mail address, home address, gender and birth date so that we can process and fulfil your orders, provide you with special services and send you the newsletter if you specifically requested it.
- Credit card details are entered directly into our payment partner’s system and are neither transmitted nor held on Footlux.com systems
- Sometimes we may ask for your telephone number. This number may be given to our currier for delivery services.
- When creating your Wish List, we process your personal data in order to personalize your shopping experience.
Our client’s personal data will only be used for purposes that are strictly connected to the supply of services on Footlux.com, execution of contracts related to the sale and purchase of products on Footlux.com and, after receiving our client’s consent, in order to send her/him information on new commercial initiatives which are strictly connected to the web site’s activities and services.
FOOTLUX MODA Y CALZADO S.L. will proceed to the cancellation of the client’s personal data as soon as it is not needed anymore to carry out the purpose for which they where collected.
The client’s personal data shall not be processed for a different purpose than the one they where collected for, unless receiving her/his deliberate consent.
FOOTLUX MODA Y CALZADO S.L has adopted safety technical measures to provide sufficient protection, security and integrity of the personal data our client’s provide us with. All fields marked with an asterisk are required. If any of the required fields is omitted, we will not be able to subscribe the client to any service.
As a customer of Footlux.com the client may at all times exercise her/his right of access, rectification, cancellation and opposition on her/his personal data, accessing MY ACCOUNT or by writing by return of post to Footlux Moda y Calzado S.L., CIF: B84391556 - C. Añastro 41, 28033 Madrid (SPAIN) or by sending an email to: info@footlux.com
The user consents to the transferring of personal data to Layered Technologies, a company based in the United Status (1647 Witt Rd. St. #201, Frisco, Texas, 75034) which provides web hosting services to the site www.footlux.com. The data must be transferred to a Layered Technologies server in order to store it in the database for later use by the website.
We may also collect non-personal data about use of the website, such as pages visited, times and volume of use of the services as well as Traffic Data. Traffic data includes logs, details of Networks, time of log-on or access, length of sessions and similar systems data.
Your personal information may also be checked with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
In order to ensure the security, integrity and privacy of the information you have provided us with, when you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use. In addition, we will take reasonable steps to ensure that third party business partners to whom we transfer any data will provide sufficient protection of that personal information.
For organizational and operational purposes only, our currier service UPS will also process some personal data belonging to our users, but only for purposes relevant to shipping, delivering and returning products purchased on Footlux.com.
Footlux.com shall process your personal data for direct marketing purposes, also by e-mail, only after receiving your consent.
In accordance with the provisions of the Spanish Organic Law 15/1999 of 13th December on Personal Data Protection, as a customer of Footlux.com you may at all times exercise your right of access, rectification, cancellation and opposition on your personal data accessing MY ACCOUNT or by writing to Footlux Moda y Calzado S.L. - C. Añastro 41, 28033 Madrid (SPAIN) or by sending an email to: info@footlux.com
WHAT INFORMATION DOES FOOTLUX GATHER?
The information provided by the user during the registration process of Footlux.com is needed so that we can process and fulfill your orders, provide you with special services and generate statistic studies in order to improve and personalize the customer’s shopping experience.
The personal data the customer provides us with when subscribing to the newsletter will only be used to send her/him updated information, news, promotions and other services that Footlux offers. This service is subject to the customer’s deliberate consent.
Footlux guarantees the security and confidentiality in all communications made with its customers. In order to ensure the security, integrity and privacy of the information the customer has provided us with, when placing an order or accessing account information, we use a Secure Socket Layer (SSL) encryption which encrypts all information before it is sent to us to protect it from unauthorized use and any attempts of violation from third parties. This encryption protocol is used by the best online shops all over the world.
We do not hold in any case any data that can relate the payment method with the identity of the credit card holder.
Credit Card details are entered directly into our payment partner’s system and are neither transmitted nor held on Footlux.com systems
At Footlux.com we don’t hold your credit card details on the website. When you get to this step in your order process, you will be redirected with an encrypted protocol to the bank or Paypal secure server where you will have to introduce your credit card details. The bank then will confirm us the payment of your order has been accepted so we can continue with your order process. All credit card transactions on this site are processed on a secure online payment gateway which encrypts your card details in a secure host environment.
We may also collect non-personal data about use of the website, such as pages visited, times and volume of use of the services as well as Traffic Data. Traffic data includes logs, details of Networks, time of log-on or access, length of sessions and similar systems data.
We consider all the information you share with us totally private and confidential. At no point will we share, rent or sell your personal information without your consent. Your personal information may also be checked with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
HOW DO WE MANAGE YOUR PERSONAL DATA?
All information entered through the website, as well as the website itself, is handled by Footlux Moda y Calzado S.L.
Our server is hosted by Layered Technologies, an American company that specializes in high grade Web Hosting which guarantees fast and reliable access to our website. You personal data are stored within secured networks to which only a small amount of individuals, that have conceded to respect and maintain the confidentiality of your data, have access to.
For organizational and operational purposes only, our currier service UPS will also process some personal data belonging to our users, but only for purposes relevant to shipping, delivering and returning products purchased on Footlux.com.
People in charge of said responsibilities have been selected by Footlux going by their experience, capacity and proven reliability, and because the provide a genuine guarantee of utter respect of the standing dispositions, including the profile of the security measures that protect the data.
USE OF COOKIES
A cookie is a piece of information that is stored on your computer´s hard drive by your web browser which tracks your movements within websites. Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.
Footlux.com may, from time to time, modify or actualize the privacy policy mentioned, in consideration of new laws and regulations. Each new version of the general terms and conditions will become effective the same day Footlux.com publishes them on the web site. Please review often this privacy policy. If you do not agree with the changes made to the privacy policy, you should stop using this web site.
WHY FOOTLUX IS A SECURE SITE?
In order to ensure the security, integrity and privacy of the information you provided us, when you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use. As part of our commitment to your privacy rights and security, our website has been certified by Startfield Secure. Footlux.com uses a 128-bit encryption, the strongest SSL protection available anywhere.
You can check you are in a secure server if in the superior part of the page reads https instead of http. This means you are in a secure server.
If you forget your password, we will send it to you by e-mail.
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