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Footlux.com is a young, new born company, whose intention is to bring closer to our customers the most prestigious international shoe and accessories brands that meet the higher quality and design standards. At Footlux.com you can find exclusive items of international designers, the most innovative brands, and new fascinating designers to discover just a click away form you. Without moving or getting trapped in a traffic jam, you will find with just a browse a wide selection of the best pieces of each designer, previously carefully chosen by footlux.com just for you.
www.footlux.com was developed and published by Footlux Moda y Calzado S.L., having its registered offices at C/ Duero, 3, Nave B2, Polígono La Raya, PAE Madrid Este 1, 28816, Camarma de Esteruelas. Madrid, Spain, and registered in the Trade Register for Spain under the following registration data: Tomo 21.577 – Libro 0 – Folio 25 – Sección 8 – Hoja M-383927, registered VAT number: B84391556.
Footlux offers its customers throughout the world an impeccable service marked by secure payment, rapid delivery with UPS, original packaging, free returns and efficient customer service by phone and e-mail.
At Footlux.com you can find a wide selection of the most prestigious international shoe and accessories brands. You will find exclusive items of international designers, the most innovative brands, and new fascinating designers to discover.
Our aim at Footlux is that your shopping experience becomes unique. Every season, you will find suggestions about how to combine the items you like the most at the Lookbook area, you will get to know better your favourite designers and those you don’t know yet but are worth it.
At the VIP area, you will find a selection of the most special pieces of each collection, and you will be able to follow the season trends in the In Style area.
If you subscribe to our newsletter, you will also receive regular information with our news and offers, and by registering, you will be able to create your wish list, where you can store your favourite items without having to look for them again.
Regular updates on your e-mail about Footlux´s news and offers. We will only send you updates if you indicate your preference at your registration or when you sign up for it at our home page.
You can unsubscribe whenever you want. At the bottom of each newsletter, you will find a link to unsubscribe. You just have to click on that link to unsubscribe. If you are registered at footlux.com, you can also unsubscribe entering at my account and modifying your registration data.
Registering at Footlux.com is fast, simple and free. When you register at Footlux.com, you will enjoy a number of advantages: conveniently access all your personal data and order history in a single control panel and modify anything you need, create a wish list with your favourite items, shop easily and faster and take advantage of special promotions reserved just for you.
Your Wish List is a magic box where, by registering, you can place your desires and make them come true, send them to your friends and share your tastes and choices. You will be able to look for your favourite items any moment without looking for them again.
Please remember that by placing your favourite items in your wish list, you are not buying them nor can we reserve them for you. Somebody else might just be faster than you.
In this area, you will find the designer focus and careers of all designers present at Footlux.com. Also, you will be able to see the designer items selection we have made of their proposal for every season.
The latest trends. All at Footlux.com that you have already seen at the international catwalks.
In this area you will find the latest items that have arrived at Footlux.com. You could be the first one to have them at home!
At the VIP area you will find the most special and luxurious articles at Footlux.com.
The LOOKBOOK is a photography book where we will propose different looks to make it easier for you to combine your favourite items at Footlux.com.
Searching an item at Footlux.com is simple and fast. You just have to choose a category or a designer or both at the LUX BROWSER on the home page and your selection will be displayed.
Once you are in the product area, you will find a wider browser where you will also be able to search for size or colour.
If you are looking for a specific item from a designer in particular, just enter the DESIGNER area, choose the designer you are looking for and browse the complete collection.You can also use the advanced search, where you can text words relating to the articles you are looking for, including designer name, colour, sizes or any combination.
Think of LuxCredit as fairy dust from the Footlux.com Fairy. LuxCredit gives our shoes wings, and they always find their way home; wherever you may be. As the official Footlux.com currency, you can apply your balance towards any purchase made at Footlux.com.
Here’s how it works:
During the checkout process, log in to your account. When you reach the Order Confirmation page, you will be informed if you have LuxCredit available in your account. If your account has a LuxCredit balance, you will be shown the available amount. You can then proceed to specify the amount you want to apply towards the total of your order. If your LuxCredit balance is greater than or equal to the total of your order, you can apply the exact amount to be paid for your purchase. Once you click on the Confirm Order button, you won’t need to go through our payment gateway (Paypal) to complete your order. You will simply receive an email confirmation of your order.
If your LuxCredit balance is less than the total of your order, or you wish to cover just a portion of the total, you will be shown the remaining amount owed. Once you click on the Confirm Order button, you will be taken to our payment gateway, where you’ll need to enter your credit card information. At the end of the payment process, make sure to click on the Return to Merchant link to ensure your order is registered correctly into our system. You will receive a confirmation email with the details of your order.
Besides applying you LuxCredit balance towards purchases, you can also transfer LuxCredit between Footlux.com accounts. To do so, log in to your account and click on My Profile. You will find a section titled LuxCredit. Within that section you will find your LuxCredit balance, your account number, and the three most recent LuxCredit transactions. You can click on the word “MORE” to show all the transactions done using LuxCredit, if more than three transactions have been made. To the right of this information box you will find another box labeled “Transfer LuxCredit to another account”. To transfer an amount to a different Footlux.com account, enter the amount to be transferred, and the account number of the Footlux.com account you wish to transfer the amount to. Click on the arrow to the right; this will take you to the Transfer page. Enter your account’s password, and if you wish, you can enter a message which we’ll send to the target account’s owner. Finally, click on the Continue button. This will confirm the transfer, if no errors occurred during the transaction, and you’ll be redirected to the My Profile section of your account.
You can also use LuxCredit to purchase gift certificates. Learn more about Footlux.com Gift Certificates by clicking here.
Soon, you will be able to use LuxCredit in Layaways. We will let you know when this option is made available.
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